Aware is committed to maintaining the trust and confidence of our customers by prioritizing the security and privacy of their data. We recognize the importance of ensuring data protection and confidentiality and have implemented robust practices to protect your information.
Limited Data Access
In order to deliver our services, we require access to specific information from your LinkedIn profiles and CRM platforms (such as Salesforce or Hubspot), but only when granted explicit permission. We limit our access strictly to the following fields from your LinkedIn profiles: connections, messages, text and imagery on your public profile, public likes and comments and other ‘reactions’, and other social media engagement you take with others on LinkedIn. For CRM data, we exclusively obtain the Task ID, Contact or Lead ID from Salesforce or Hubspot to push data onto your CRM. We do attempt to access or read other CRM data, such as your customer lists or revenue data.
Secure Data Management
Our data storage solution relies on a Postgres database, a platform with high-security standards. To maintain data integrity and prevent unauthorized access, we employ advanced encryption techniques and follow stringent data management protocols.
Customer Control over Data
We only hold the data you ask us to hold, following your specifications and preferences set in the Aware CRM settings. This ensures we collect only necessary data, providing you with control over your information. If you cancel your account, you may ask us to completely delete any data we may have stored, at any time. We believe you should have full control over your data.
No Data Sales or Transfers
We fully respect your data rights and are committed to maintaining your trust. Aware guarantees that we will never sell or transfer your personal data to third parties. We employ strict measures to ensure data protection and uphold this promise.
We remain committed to safeguarding your information, continually updating our security protocols in line with advancements in technology and data protection regulations. With Aware, you can be confident that your data is protected, managed responsibly, and utilized only to enhance the services we provide to you.
If you have any questions or concerns regarding our data security practices, please don’t hesitate to get in touch with us. Our dedicated team is always ready to assist you.